Lead Management: Understanding Your Leads

Leads are generated when property seekers or agents click the contact buttons that are available on your listing detail page, or your agent profile page.

Leads are generated once property seekers or agents click the contact buttons, however, occasionally, they might not have sent the actual message yet.

Rest assured that property seekers are informed that their details are shared with agents when they click on the contact buttons, and that we are constantly working to improve your experience.

All leads that you receive from iProperty are viewable on your Lead Management page.

These leads can be differentiated via their lead cards, here are the types that you might encounter:

You might notice small tags on your lead cards – these tags help you learn more about a lead at a glance.

Here’re the different types of tags that you might come across:

Please note that all tags above are identified based on the activities of the enquirer on iProperty.

Learn more about Lead Quality here

Occasionally, leads received might be removed from the Lead Management page.

Enquirers can choose to withdraw their consent for iProperty to share their information with Agent Partners. In such cases, iProperty will automatically remove any leads from these enquirers.