How To Purchase Credits Online?
A step-by-step guide showing you how you can purchase Featured Credits, Ad Credits & Listing Credits via the Agent Self-serve Channel.
Step 1: Log in to your iProperty PRO account.
Step 2: On your iProperty PRO Dashboard, select the new tab “Buy” or click “Buy Credits”.
Step 3: On the “Credit Purchase” tab, select the package(s) that you wanted to purchase. You may select multiple packages to purchase Featured Credits, Ad Credits or Listing Credits before you proceed to check out. You may key in the promo code under the promo code field if any. Click “Purchase” to proceed.
Step 4: A pop-up box with Terms & Conditions will be shown. Read the Terms & Conditions before you tick and click “Proceed to Payment”.
Step 5:You will be directed to a third-party payment gateway page for the payment process. Select the payment type to proceed and key in the necessary details to make a payment and follow the instructions on the page. Do not close your browser during the payment process.
Step 6: Once you have completed your purchase successfully, you will be directed to the “Payment Successful” page. An email confirmation will also be sent to you.
Once your checkout is successful, the credits should be issued immediately into your account for use. However, in the unlikely situation that there’s a technical delay, credits can take up to 30 minutes to be credited. If your purchased credits are still not issued within 30 minutes, you may reach out to your Account Manager or our Customer Service for further assistance.